A collection of articles about building stronger relationships with your customers using the Hatch platform.Learn More
Retailers make 80% of their profits from 20% of their customers. Everyone has heard this golden rule of sales. What if they could increase the 80%? Or the 20%? The impact on their bottom line could...Read More
At Hatch, we believe successful loyalty and engagement programs start with the customer. Knowing how they engage with your brand is key to building more personalized experiences. Thankfully, Hatch has...Read More
Amazon recently unveiled in shiny, new, cashier-less toy/convenience store: Amazon Go. Seeking to disrupt the convenience store space, Amazon Go allows customers to identify themselves with the app...Read More
There is a lot to be expected in 2018 from customer engagement. We’ve reached the Age of the Consumer, meaning that purchasing power has tipped to the side of the consumer who is more informed and has...Read More
When it comes to customer engagement programs, simplicity, adaptability, and profitability don’t have to be mutually exclusive.
In 2018, we will see more brands and retailers shift from creating a...Read More
Last month, we hosted an Executive Breakfast and Leadership Discussion to kick off a busy week at the NACS Show in Chicago. The discussion covered leading innovation in the retail sector, factors that...Read More