As the IT era shifts into the digital era, solutions within martech are becoming unbundled and specialized. According to chiefmartec.com, in 2011...
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Retailers make 80% of their profits from 20% of their customers. Everyone has heard this golden rule of sales. What if they could increase the 80%? Or the 20%? The impact on their bottom line could...
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At Hatch, we believe successful loyalty and engagement programs start with the customer. Knowing how they engage with your brand is key to building more personalized experiences. Thankfully, Hatch has...
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Amazon recently unveiled in shiny, new, cashier-less toy/convenience store: Amazon Go. Seeking to disrupt the convenience store space, Amazon Go allows customers to identify themselves with the app...
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Personalization is the marketing buzzword of the moment. In a hyper-connected world where the average consumer is blasted with up to 10,000 brand messages per day, personalization becomes a strategic...
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There is a lot to be expected in 2018 from customer engagement. We’ve reached the Age of the Consumer, meaning that purchasing power has tipped to the side of the consumer who is more informed and has...
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In 2018, we will see more brands and retailers shift from creating a...
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Many consumers have been receiving Black Friday promotions for weeks. Brands have likely been focused on executing their strategy for the holidays for quite some time and rightfully so. Nearly 40% of...
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Today, customer engagement and loyalty platform, Hatch Loyalty, announced a new partnership with mobile commerce leader, CARDFREE, combining capabilities to bring personalized engagement and mobile...
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Last month, we hosted an Executive Breakfast and Leadership Discussion to kick off a busy week at the NACS Show in Chicago. The discussion covered leading innovation in the retail sector, factors that...
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