Hatch Insights

Hatch Standardizes Loyalty Infrastructure On Stuzo’s Open Commerce Platform

CHICAGO, IL, December 4, 2018 – Stuzo, the leading provider of personalized and predictive retail commerce technology, powered...

Jake Kiser will lead Hatch as it continues its focus on being the leading customer activation engine for enterprise retailers. He will replace outgoing CEO, Dan Gloede, who successfully led the Hatch...

Hatch Loyalty Completes Sale of Belly Assets, Finalizes Shift from SMB to Enterprise. The sale of the SMB product line empowers Hatch Loyalty to dedicate its full efforts to product development and growth of its customer activation engine.

The convenience store industry has been riddled with renditions of the infamous Bubba persona, believed to embody the characteristics of the industry’s most frequent and valuable customer. For decades...

Wake up, hit snooze, actually wake up, brush teeth, splash cold water on face, make coffee.

Chances are, everyone has some variation of a morning routine they go through on autopilot. Research shows

Rapid evolution in technology and consumer preferences have created a ripple effect across industries. Historically, convenience retail has comfortably been able to rely on fuel sales and quick impulse...

‘Millennials’ has been the buzzword of the last several years as marketers have been trying to understand that generation and how to address their radically different purchasing behaviors. Now enter...

Organizations are changing they work, and suppliers of technology must follow suit. Hatch is purpose-built for this shift, introducing speed, agility and scalability to your consumer engagement efforts. If your provider can’t deliver a product to drive revenue in 3 months, you may have the wrong partner.

The very top customers of that 20% are a retailer’s Most Valuable Customers (MVC’s). But they aren’t who retailers’ efforts should be focusing most of their marketing dollars on. Retailers may actually see a greater impact by focusing on the Potentially Valuable Customer (PVC).

At Hatch, we believe successful loyalty and engagement programs start with the customer. Knowing how they engage with your brand is key to building more personalized experiences. Thankfully, Hatch has...